- Super-automatic espresso machine with electronic control panel
- 5 coffee-strength settings; adjustable cup size and coffee-spout height
- Burr grinder; Direct-to-Brew System with Thermoblock technology
- Single-touch cappuccino and latte; 25-ounce milk container; cup warmer
- Measures 17-1/2 by 11-1/7 by 14-7/8 inches; 1-year limited warranty
Product Description
DeLonghi ESAM5500M Perfecta Esclusivo Digital Super Automatic Machine for lattes, coffee espresso & cappuccinos with single touch cappuccino & latte. This espresso maker has an easy to use control panel with digital programmable menu settings allowing the ability to adjust the start time, auto shut-off and clock. The patented single touch cappuccino and latte system includes a 25oz milk container, detachable lid, for frothed milk for cappuccino or steamed milk for l… More >>
DeLonghi ESAM5500M Perfecta Digital Super-Automatic Espresso Machine, Metallic Blue
Mine, stopped frothing milk, in about 40 days after I had purchased it here from Amazon.com; but, it was somewhat easy to work with DeLonghi , at the toll free number that comes with the machine. We tried a number of things; and, when nothing resolved the problem, DeLonghi had Fedex pick up the machine from my home (they even sent me a special box to pack the unit in) and gave me a choice of two service outlets they would have it repaired at under warranty. At, the time, this was a new unit/model; and service parts had to be specially ordered — so, it took approximately three months before the machine was delivered back to me. Any time I phoned DeLonghi, during this process, they has a status report as to what was going on; and, as it was quite a while that the machine was not in use by me, DeLonghi , even extended my warranty by the amount of time I had to go without the machine. Since it’s repair, over 5 months now, the machine has been working just fine (and, I use it several times a day, 7 days a week).
Good machine; and, good product support from DeLonghi, in my opinion.
Rating: 5 / 5
I am surprised that I am the first reviewer of this great machine. I just received mine yesterday. I bought it from another vender, but since I typically do most of my shopping via Amazon I thought I would share my experience thus far. Overall, this Super-Automatic is simple to use and makes great coffee, lattes, and cappuccino’s. My advice though….WATCH THE DVD BEFORE USING!!! I thought I had this thing in the bag.. how difficult could it be to use??….Well it isn’t difficult to use, but there are a few things I did that had I watched the video all the way through I would not have done. For example, when setting how fine or coarse you want the beans you have to adjust the dial one notch at a time while the grinder is running (still doesn’t make sense to me). I paused the video before waiting for the lady to finish talking on the topic and just moved it a few notches towards fine…oops! Oh well, doesn’t seem to have adversely effected anything, but now I know. Contrary to reviews I have read of super-auto’s, the burr grinder on this one is quiet when running. On a scale of 1-10 where 10 is extremely loud and 1 is basically silent I would rate this machine a 5 and my Cuisinart Grind and brew (the one that hold like a pound of beans) an 8. I was actually expecting something much louder.
Build Quality- I would have to say I am impressed with the looks of this machine and its fit and finish. I am sure some people will complain of the amount of plastic, but seeing how this thing already weighs over 20lbs. why add more weight. I thought about the Gran Dama, but honestly this machine is better.
Coffee- I was also considering the Jura Z5 because I read good things, but the price was a stretch. Granted, this machine isn’t cheap either. I believe that I made the right choice. The espresso is great. I do wonder though what it tasted like from the factory, but since I changed the settings prematurely I will never know…ha! The Milk pitcher is ingenious…BRAVO! Latte’s and Cappuccino’s are a breeze and let me tell you this machine makes both very well. Sure a semi-auto can do better, but really I do not want to do the extra steps. As it is, Starbucks does not compare. I have read reviews that state the Gran Dama latte’s can be cold. I have to admit, the first one I made was, but after I made a couple and utilized the cup warmer they were perfect. I bought the Cinnamon Dolce syrup from Starbucks and I downed to many lattes….probably explains why at 0209 EST I am still up and writing this review.
My Opinion- If you are in the market for a super-automatic I would say give this one a consideration. I bought this machine from a place that has probably the best return policy of all retailers, so if something does go wrong I will take it right back for another. Regardless, the people at Delonghi are great and I was amazed that as soon as I pushed (1) I was talking to a person almost immediately. I will probably just purchase the extended warranty from the manufacturer and extend the 2 years to 4…Extra $150. That is all for now. Look for an update in a couple months.
Rating: 5 / 5