Buy Cappuccino Coffee Machines

Review by L. Hamilton:

Like most who purchased this product, it was my first espresso maker. And I found out quickly that hunting for these things can be overwhelming! I purchased it at my local Target for .99 for convenience in case I had to return it — with all of the mixed reviews out there, I was incredibly weary of choosing one! However, I will most likely not need to do so. It is perfect for all of my needs!

PROS:

1. Incredibly easy to use! Directions and trouble-shooting pages in manual are simple and helpful.

2. Compact size, looks nice sitting on the counter.

3. Easy clean-up. All parts that need to be cleaned detach easily.

4. A standard sized coffee cup will fit under the spout — not so with many models!

5. The steam feature is simple, fairly powerful, and works well. No problems here.

6. As long as you get a good batch of coffee grounds, this machine can turn it into delicious espresso!

CONS:

1. I have been experiencing a small leak onto my counter after use. I haven’t caught it in the act yet, but if I return to the kitchen a few hours later, there is a wet spot near the machine. I read another review that mentioned the same thing, so it might be a universal issue with this product. However, it is a small leak, and not enought to cause a real problem in my opinion.

2. I would suggest making 2-3 cups before wasting any milk product on your first trial. This model does not have an automatic drip feature and you will need to manually tell it when to stop pouring. If you are not used to this, you might end up with a few nasty batches on your first try. No biggie. Just watch the color of the drip. It starts out as a medium brown, and changes to a much lighter brown if left alone. I would recommend shutting it off a second or so after it changes to the lighter brown. I have made perfect batches every time by this method. This all takes place over several seconds, so keep an eye out.

YOU MIGHT NEED TO KNOW:

It mentions this in the manual, but make sure to get the right size of grounds. About the consistency of salt. I would recommend griding your own either at home with a grinder or at the store at a grinding station. They taste better for one, and you won’t waste your money on a mystery bag that doesn’t work well with your machine.

Also, it does not come with a frothing pitcher. You will need to buy one separately. I purchased mine at Bed Bath and Beyond — a Krups one, stainless, about ? It fits fine. Just make sure you don’t get one that is too deep, or the froth wand will not reach the milk. It is a countertop model after all. If you don’t want to use as much milk you can turn the pitcher at an angle.

That’s it! Definitely more pros than cons. I feel that for the price I paid, I could not have hoped for a better quality machine. I would highly recommend this model if you want something easy and you don’t require tons of frills. If you want something more frilly, go ahead and spend 0 to 00 on one. But I purchased an espresso maker to SAVE time and money (so long, Starbucks!), and this one’s just right for me!

Review by K. Krueger:

I received this for Christmas from my loving wife who noticed a slight cloud over my weekends since my espresso maker went out several months ago. I had the Mr. Coffee model previous to this one. It served me well for over a year with regular use before I learned the hard way about not overpacking the grounds.

After taking this one around the block a few times I have to say I’m extremely impressed with the design improvements they’ve made. Overall, this machine is a tremendous value for under 0 (mine was on sale). You would really have to be a coffee snob (and have a lot of disposable income) not to love what you get for the money (I’m a poor coffee snob.)

To sing this machine’s praises, I’ll highlight the improvments they’ve made:

1) You no longer have to remove the water container to fill it up. It’s an awkward shape to try to fill from my refrigerator. So I just use my frothing pitcher and pour directly into it. This also chills the pitcher – which is good for the frothing I’ll do soon.

2) I LOVE the top tray. I store my espresso cup, tamper (from the old machine – the new one is the only downgrade I’ve noticed), brew basket, and espresso pitchers on it. Did I mention I love the tray? It’s a great design perk.

3) It still heats up quickly. A little faster than before for frothing.

4) They upgraded the design of the filters. Smaller holes that all converge into one hole on the bottom. Note: Don’t put these or the brew basket in the dishwasher – you’ll tarnish them.

5) The bottom of the brew basket is really cool, the single hole from the filter drips onto a silicone (I’m assuming) cone in the basket which appears to guarantee an even drip between two cups of espresso. This only matters if you’re pulling separate shots. It may be overdesigned, but I think it’s cool.

6) There’s more clearance under the brew basket! You couldn’t fit a coffee mug under there before (which is why I have the two espresso pitchers). One (or two) fewer thing to clean!

7) The drip tray has two larger holes in the middle. When your espresso is done (and the machine is off) you can take out the brew basket (it’s bad for the valve to keep it there) and set it on the holes to drip and cool off before cleaning. It’s a brilliant improvement. Also, the drip tray has a spout on it to make it easy to pour out.

The frothing wand swings! Very cool.

Here are my tips (echoing other reviews).

-Read the directions first! It’ll last longer if you do.

-Make sure you use the correct roast and ground size and don’t overpack.

-Play with the brewer until you figure out how long you want to brew (I count to ten).

-Ditch the single filter. You’ll never use it.

-Get some demitasse cups.

-Get a frothing pitcher and use 1% milk.

-Ditch the rubber tip on the frothing wand. It’s useless unless you want to easily grow bacteria.

-After frothing, blow a little steam out the wand so no milk dries and clogs it. Wipe the wand with a damp towel shortly after steaming (it’s easier to clean when it’s hot).

That’s about it, folks. You get a lot of bang for your buck with this one. Even if it only lasted a year, I’d buy another one to replace it and I’d still save money over the more expensive models.

Enjoy!

UPDATE AFTER ONE YEAR: I use it off and on and it’s still working well. The frothing works as well as it did day one. The espresso function works, but I made the mistake of pregrinding some beans at the grocery store with the “Espresso” setting. The machine struggled to force water through even with minimal packing (Next time I’ll try the next largest size). It also seems like the seal isn’t as tight as a year ago. That said, it still pulls a decent shot. For the money, I’m still pleased.

Review by Bill Rhodes:

About a year ago I wanted an espresso machine that was easy to use, however I was unwilling to pay 1k or more for a fully automatic machine. The Capresso turned out to be an excellent value, providing ease of use with semi-automatic ground disposal and a reasonably sized water container.In fact, we have experienced only two problems with the Capresso since we bought it: a torn o-ring and clogging. The o-ring tore because I did not clean the rotation mechanism for several months. The accumulated grounds eventually tore into the o-ring, breaking the pressure seal. However, when I called the Capresso help line to discuss our broken o-ring, the help desk agent immediately sent us two replacements in the mail with no questions asked. Total down time for the machine was a mere two days. The clogging was fixed with a complete cleaning, and if truth be told, it did say in the instruction booklet not to use very finely ground coffee.Our last espresso machine, besides breaking after two years, was so difficult to use and clean we only made espresso on special occasions. The Capresso is convenient enough that we use it all the time. In fact, we have used our Mr. Coffee only twice (note the broken o-ring comment above) since we bought the Capresso.After a year of use, I can still strongly recommend this product.

Review by :

I bought this machine after looking around for the perfect one for quite some time. This Espressomaker is unique because of a clever semiautomatic mechanism that doesn’t require the usual, messy tampering and cleaning innate to traditional machines. This device comes at a fraction of the cost of the fully automated ones, but is almost as easy to use. The only little flaw I noted is that the frother will spill a relatively large amount of water (5cc or so) during the first couple of seconds before the full steam gets going. Usually no big deal, but if you froth a small amount of milk, you may want to “catch” these first cc’s first. Otherwise, this machine is perfect. The pump is very strong 18bar, I think) and the crema is excellent. Baseline: If you want a traditional machine, go for a Gaggia or something similar; if you are a (lazy) millionaire, consider one of the fully automated machines (00-2000). Otherwise, there is currently no alternative to the “Ultima”.

Review by Vatsug:

I have the EAM3200, which is the previous model version. The differences are slight but noticeable to the newer. These machines are the best in class for price and performance, produce a great espresso, and are maintainable in ways that other manufacturers models are not. The coffee from the Delonghi is just as good as from Jura and even some manual models such as Expobar and Rancillo. It is very close to what you find in Italy – not quite, but for the price it is worth it. Great crema, hot temperature, rich flavor. And the best part is you can pull out the brew mechanism and clean it – VERY key. This will ensure sound operation and function for many years.

In order to keep this machine is fine working order, you need to do a bit of upkeep each week and use the right beans.

1. Only use non-oily, 100% Arabica beans. If you use oily beans it will clog frequently and attract rancid flavors. It will also shorten the life of the machine. I use Illy, but any espresso will do (I actually get the Illy dark roast – it has more flavor when brewing a larger “americano” cup).

2. Clean the brew mechanism once a week. Just snap it out and run it under hot water.

3. Use spring water instead of tap water. This will keep any weird flavors from your tap entering the coffee. It may build up minerals, but…

4. De-calcify the machine when it asks for it – don’t wait.

I, for one, would rather have manual controls over coffee amount, strength, etc. You are not losing out on anything by not having digital controls – other than not being able to have the machine automatically on and ready to go when you first wake up. As for the other models ability to do milk-based drinks at the touch of a button – how often do you really want a cappuccino? If it is every day, then get the 3500. If you are like me and need real coffee in the morning, then get this model. The milk canister can only sit in the fridge for so long. If you are planning to serve cappuccino at dinner parties, then you are committing Italian heresy – cappuccino is only served in the morning.

CONS

1. The cup warmer does not work very well, but get double walled cups and the temperature of the product will not be an issue.

2. You can’t have it turn on automatically at a certain time. But it only takes a few minutes to get up to temperature.

3. It is NOISY.

My espresso settings – coffee amount at 10 o’clock, strength at 3 o’clock, single cup dispense. Super double espresso in an espresso cup. I may have 2 of these on a saturday.

My wife’s “americano” settings – coffee amount at 3 o’clock, strength at 3 o’clock, double cup dispense. Full cup of rich coffee in a normal cup.

Bean grind at 5.

Review by Dale Botkin:

I wish I could give it a 4.5. As others have noted, it is a bit on the noisy side. We went from a Bunn drip machine (best drip coffee maker by far) to this after being blown away by the one our hosts had in Germany. It’s been worth every penny. Speaking of pennies, a 20% off coupon at Bed Bath & Beyond is the ticket for low price and a VERY good return policy.

We have used Starbucks and Pears beans, and will continue to try others probably. Cleaning is a snap, my only real gripes are the water reservoir – obviously designed with coffee-sipping Europeans in mind, not us coffee-DRINKING Americans. Still, we haven’t used the Bunn since we plugged in the Magnifica.

Likes:

Superb coffee!! Great crema, better than coffee houses

Easily adjusted cup size & coffee strength

FAST warm-up

Easy to clean

Everything works perfectly

Dislikes:

A little noisy.

No automatic timer (not a big deal, since it warms up fast)

Cup warmer not of much use, and no way to shut it off

Review by Katrina728:

I received this machine as a gift (thankfully, ‘cuz I wouldn’t have been able to afford it for myself). Before this I had a Capresso CoffeeTEC machine. The Magnifica is so easy to use and to clean, it’s great not to have to deal with filters, grinders, frothers, etc. My husband is a stickler for using freshly ground coffee beans for his coffee. It’s such a joy not to have to sweep up the coffee grinds from the floor now! Anyway, here are some things I like about it:

- Amazing tasting coffee; freshly ground at the touch of a button. Several people have told me that it tastes better than Starbucks coffee

- Machine rinses itself after turn on and before turn off

- Tells you when to clean the coffee grind container (makes ‘em into little hockey pucks)

- Wide range of coffee strengths from which to choose: extra mild, mild, regular, strong, extra-strong

- 3 cup sizes from which to choose. You can change the settings so the cup sizes are customized for you. I use the “Long” setting. If you press it twice quickly, it will make 2 ‘long’ coffees for you

- Love the frothing pitcher. Just attach it, press the cappuccino button, sit back and watch it make you a steaming hot cappuccino with thick froth. Frother puts frothed milk directly into your cup and then makes the espresso and puts it in the cup.

- There’s a pre-ground “bypass” button. I use it when I want to have decaf. I add ground decaf beans and use the frother to add frothed milk.

- Machine tells you everything that it “needs.” “Fill Beans container, descale, add water…etc.”

- You can use the water spout for instantaneous hot water for tea, hot chocolate, etc.

- Starbucks will sell you bottles of their flavored syrups, so I bought several of my favorite flavors for my little “at home cafe”

Update Sep 2008: About a month ago I opened the front door of the machine and it was empty. I thought to myself “who would’ve broken into my house and only stolen the infuser to the coffee machine?” I examined the machine and was able to see that the infuser was stuck in the housing at the top of the machine. An internet search showed that other people had had the same problem but no solutions were posted. I called DeLonghi and went through a few troubleshooting steps with a friendly customer service lady. Finally we gave up and she said I had to send it in to get it fixed. They sent me the boxes, labels and packing materials, which was nice. I sent it to an appliance place in NY. After 3 weeks I called to check the status and they said, “It’s on the shelf; we’ll get to it.” Within a day or two the machine was delivered and working again. It was a bummer to have to ship it out to get it fixed (took a month) and my other gripe is that it came back dirtier than when I sent it (coffee grounds everywhere, etc.). Would’ve been nice if they wiped it down. Anyway, DeLonghi customer service handled it well.

Review by Ute Roesner:

Let me express my extreme unhappiness with the handling of a replacement part order by DeLonghi itself, not Amazon.

Two weeks after we received the coffee maker, one of the three O-rings broke which means that the frothed/steamed milk feature is deactivated ever since.

I ordered three replacement O-rings three weeks ago from their web page, get a link that tells me that I can always “find out the current status”, which is total bogus because the status never appeared on the web page.

I sent an email to this same address 1 week after the order (Dec 11) to inquire what the status is. On the web page and in the phone message under the service number DeLonghi prides itself that any email would be answered within 1 business day. I have not received any reaction to my email.

I called the DeLonghi customer service number on 12/15 to inquire the status of the order. I was told that there are not 3 O-rings available at this point and this caused my order to be blocked. I was told that 1 or 2 O-ring are in stock and that I would get at least 1 O-ring shipped that same day.

I called the DeLonghi customer service number again on 12/20 to inquire the status of the partial shipment. The person on the phone was unable to find out about the real status, was unable to find the supervisor but promised me that she would personally ask the supervisor for help with an expedited shipment when (s)he becomes available again.

Another phone call today, 12/27, resulted in more of the same, more postponing, no explanations.

The DeLonghi web page trumpets the following:

White Glove Service Guarantee (Available in U.S. Only)

“Your choice of the Magnifica super automatic espresso machine reveals that you have the highest standards, and we at DeLonghi strive to always exceed those expectations. Our specially trained DeLonghi espresso experts are here to serve your needs in any way we can.”

Given the history of my order of 3 little O-rings, this sounds like an extremely bad joke.

We are happy with the machine (even though we did not expect its first flaw of a broken O-ring to happen so soon) but extremely unsatisfied with the worst customer support we have experienced in a long time. A real shame given that we paid 00 for a coffee machine “with the highest standards” and I shudder at the thought that I would ever have to ask for more significant customer service than a little black O-ring.

We will never again buy another DeLonghi product!